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Frequently asked questions

We understand every project and situation is unique. Have questions? We're happy to jump on a call or sit down in person to help get you the answers you need.

How do you estimate the cost of a project?

Our cost estimates for flooring projects are based on careful evaluation. We consider factors like project scope, materials, and labor to provide you with an accurate, personalized quote.

How big is your installation team?

Our standard flooring and tile installation team consists of two skilled installers, combining expertise with efficiency. For larger projects where speed is essential, we have the capability to scale up the team, ensuring your project is completed promptly without compromising quality.

Are you licensed and insured?

As licensed and insured contractors, we prioritize your peace of mind. Feel free to request license documentation and/or references – we're more than willing to showcase our commitment to professionalism and quality.

What are your payment policies?

Our flexible payment policies cater to diverse project needs. Generally, we require a down payment and final payment upon completion. For larger projects, we offer the option to break payments into manageable milestones, ensuring transparency and peace of mind. We accept cash, checks and credit cards.

How long will my project take?

Project timelines naturally vary, but we're commitment to accurately and honestly estimating the time needed to complete it. In the face of unexpected challenges, our proactive communication and collaborative approach ensure we navigate any issues together, maintaining project alignment with your desired deadlines.

Do you provide services and materials?

While we encourage customers to source their own flooring materials, we're more than happy to assist with pickups. Our quotes cover all necessary installation materials. We're well-acquainted with local suppliers and can gladly offer recommendations or introductions if needed.

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Ready to pull the trigger?
Get a quote today.